"The ability to link any document to a patient's record is fantastic. We link patient results, xrays, discharge summaries and referral letters to the patient. When we need to refer to them again, they are so easy to find."
Emma, Dr Waite.

 

"I love the new SMS module in MxSolutions. It is very easy to use, and we have had a significant improvement in the number of patients showing up on time to their appointments."
Julie, Dr K Dolan's Rooms.

MxSolutions Customer Support

MxSolutions Software Support Contract

MxSolutions software is distributed to Health Professionals throughout Australia and supported by MxSolutions Pty Ltd. Maintenance and Support Contracts are available for MxSolutions software through MxSolutions Pty Ltd in Perth, WA.

The Annual Maintenance and Support Contract covers the following:

The Contract does not cover the computer operating system, the network, or technical issues related to the hardware.

On Site Support and Additional Training is also available at an additional cost.

Please contact us if you require further information.


MxSolutions Support Team Affiliates

The team at MxSolutions aims to provide their clients with both software and hardware support. To achieve this, MxSolutions works closely with selected companies to provide exceptional all-round support for users.


Graham Fisher - Neptune Computers, WA
Graham continues to provide PC support for our clients. Hardware, software, networking, remote access, e-mail and internet setup, peripherals, consumables and backup facilities.

Graham can be contacted on: 0412 493 191


Quentin Hall - MacMalady, WA
Many of our Macintosh users benefit from the specialist Macintosh support provided by Quentin Hall. Quentin is a Macintosh enthusiast who continues to promote MxSolutions providing total OSX support on the new Intel Macintosh computers, now both in Tiger and Leopard. His services include the supply and installation of Macintosh computers, networking, remote access, e-mail and internet connectivity, peripherals and consumables.

Quentin can be contacted on: 0400 009 787


Reg Paling, MxSolutions, Australia Wide
Reg provides support to all our clients during both Eastern States and WA business hours. 0402 916 108.


If you have an urgent question, please contact us on 0402 916 108.

Otherwise, please fill out our online software support form below to lodge a query. An email will be forwarded to the MxSolutions support team, and you will be contacted as soon as possible.

Please note: Online software support will only be provided to clients with current support contracts.


Online Software Support
 
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